Click here for your shipping options.

We ship internationally. Select your country in the header or footer to see pricing. All shipping, duties, and taxes are included at checkout with no extra fees upon receipt.

Unfortunately we are unable to offer expedited shipping for international orders.

You'll receive a shipment notification with a tracking number to follow your order. If the tracking number doesn't update within 1-2 business days, contact us for assistance.

If your parcel seems lost, contact us within 5 days of the expected delivery date as shown in your tracking. This allows us time to investigate with the carrier.

We can't amend orders after they're placed, so please ensure your information is correct at checkout.

Click "View your order" in your confirmation email. You'll receive updates via email or text when your order ships and when it's ready for delivery.

Your card will be charged as soon as your order is accepted and processed.

Please check that your card’s billing details (such as the security code and billing address) match what you’ve entered in our system.

You can only use one promotional code per order. If its legitimate, the code will be automatically applied at the checkout.

Click here for our returns policy.

Yes. Please include a note with both order numbers in the parcel and ensure that you have requested a return for both items on the returns portal. Your shipping charge will only be deducted from the returns label used. Upon receipt of your return, all items included in the parcel will be processed. Please note that your delivery confirmation email will only contain info for the return requested.

Unfortunately we only offer exchange for a different size but you can return for a store credit to purchase your preferred item.

Please process your return by following our instructions here.

 Unfortunately we do not offer exchanges for international orders but you can return for a refund and repurchase in your preferred size.

Your order number is sent via email and/or text but if you can’t find it please get in contact with us.

Refunds are processed within 10 working days of delivery, excluding weekends and bank holidays. Credit/debit card refunds take 5-10 business days to appear. You'll get an email notification once processed. If your refund is delayed, contact us at hello@peachyden.co.uk.

If you received the wrong product, contact us at hello@peachyden.co.uk and we'll ensure you receive the correct item promptly.

Contact us promptly with your order number, product details, and images of the fault for a quick resolution. Please notify us of any faulty items within 10 days of receiving your order.

Sale items are final and not eligible for returns. 

All orders placed in store are eligible for return or exchange within 14 days.

We are unable to accept returns for items purchased in store online, or issue refunds in store for orders purchased online. However we are happy to offer size exchange in store for items purchased online.

Yes! Just sign up here.

Yes! Please head to our Student Discount page here for more information.

Please contact us with the desired product and your bust, waist and hip measurements and our customer care team will do their best to assist you.

Our core products will always be restocked. Seasonal styles are limited edition and won't be restocked to reduce waste. Best-selling seasonal styles will restock; sign up for the waitlist on the product page to be notified by email when they're available again.

Our gift cards rage from £25-£250 and are paperless, sent via email. They last for one year from the date of purchase, you can purchase our gift cards here.

Peachy Den offers bespoke tailoring with SOJO on select items to ensure the perfect fit for customers. Whether you're buying new or altering current items, our service makes it simple to customise your fit. Learn more here.

More information on our store can be found here.

Yes gift cards and all online discount codes are applicable in store unless otherwise specified.

We can hold maximum 2 items in store for 24 hours. Please email hello@peachyden.co.uk to request this.